Last Updated: 25.09.2023
DISPUTE RESOLUTION

If you are not satisfied with the quality of service provided by Millhouse B.V., you have several ways of resolving the issue:

Ask your question or submit your complaint directly to Millhouse B.V. by sending email to support@amerio.bet .Please describe your question with all details you have and we will come back to you within 72 hours.
You can send a complaint directly to our licensing company Curacao eGaming: in order to do it please click the license icon at the bottom of this page

Players are also entitled to make a complaint with independent regulatory bodies:
The Company's process ends if the customer’s complaint remains unresolved eight weeks after The Company received it, or the customer and The Company reach a deadlock or final position in less than eight weeks. The Company will then write to the customer with a final letter to explain:
a. the final decision
b. that this is the end of the operator’s complaints process, and
c. how to escalate the complaint to an independent DR entity if the customer wishes to do so.

Kingdom Crown

Hades Power

Vampire Joker

Amigo Monkey 2

ElDorado Fruits

9 Circles of Hell

Ali Baba's Bounty

American Spirit

Amigo Bronze Classic

Amigo Double Classic

Amigo Fruits 5

Amigo Gift Store

Amigo Gold Classic

Amigo Hot 100

Amigo Hot 20

Amigo Hot 40

Amigo Hot Classic

Amigo Lucky Fruits

Amigo Lucky Fruits: Pin Win

Amigo Mighty Stars

Amigo Monkey

Amigo Multifruits

Amigo Silver Classic

Amigo WIldLuck

Animal Housing

Arena

Barbarian Stash

Beat Coin

Blazing Crown

Book of Amigo

Book of Jurassic

Book of Sorcery

Book of Zeus

Burning Phoenix

Carnevale di Venezia

Crystal Hunters