Last Updated: 25.09.2023
DISPUTE RESOLUTION

If you are not satisfied with the quality of service provided by Millhouse B.V., you have several ways of resolving the issue:

Ask your question or submit your complaint directly to Millhouse B.V. by sending email to support@amerio.bet .Please describe your question with all details you have and we will come back to you within 72 hours.
You can send a complaint directly to our licensing company Curacao eGaming: in order to do it please click the license icon at the bottom of this page

Players are also entitled to make a complaint with independent regulatory bodies:
The Company's process ends if the customer’s complaint remains unresolved eight weeks after The Company received it, or the customer and The Company reach a deadlock or final position in less than eight weeks. The Company will then write to the customer with a final letter to explain:
a. the final decision
b. that this is the end of the operator’s complaints process, and
c. how to escalate the complaint to an independent DR entity if the customer wishes to do so.

Happy Neko

Gold West

Lucky Twin Sea

5 Fortune Dragons

5 Fortune SA

888

Alchemy Quest Level Up

Alien Hunter

Baby Cai Shen

Big Prosperity SA

Book of Myth

Brothers Kingdom

Brothers Kingdom 2

Caishen

Cai Shen 888

Caishen Deluxe Maxways

Cai Yuan Guang Jin

Candy Candy

Candy Pop

Candy Pop 2

Captain Golds Fortune

Clash of the Giants

Crazy Bomber

Da Fu Xiao Fu

Dancing Fever

Double Flame

Double Fortune

Dragon Gold SA

Dragon Wish

Emperor Gate SA

Fafafa

FaFaFa2

Farmland Frenzy Maxways

Festive Lion

Fiery Sevens

Fiery Sevens Exclusive