Last Updated: 04.09.2023
Self-exclusion procedure

Preliminary blocking. The player can contact us using any of the available communication channels (live chat, email, direct communication with the manager, etc.), and in a free form declare a desire to block an account. The player’s account will be immediately blocked for at least 24 hours (the so-called preliminary blocking).

After preliminary blocking, the player will receive a message to an email with a special form to fill out (the desired blocking period, reason, etc.).

After filling out the form, the player’s account will be blocked by our Support team for the period specified by the user.

If a player refuses to fill out the form, his/her account will be automatically unblocked after the preliminary blocking period ends.

Lifetime self-exclusion. To confirm a lifetime (perpetual) self-exclusion, the user will have to go through an additional procedure of personality verification.

Happy Neko

Gold West

Lucky Twin Sea

5 Fortune Dragons

5 Fortune SA

888

Alchemy Quest Level Up

Alien Hunter

Baby Cai Shen

Big Prosperity SA

Book of Myth

Brothers Kingdom

Brothers Kingdom 2

Caishen

Cai Shen 888

Caishen Deluxe Maxways

Cai Yuan Guang Jin

Candy Candy

Candy Pop

Candy Pop 2

Captain Golds Fortune

Clash of the Giants

Crazy Bomber

Da Fu Xiao Fu

Dancing Fever

Double Flame

Double Fortune

Dragon Gold SA

Dragon Wish

Emperor Gate SA

Fafafa

FaFaFa2

Farmland Frenzy Maxways

Festive Lion

Fiery Sevens

Fiery Sevens Exclusive