Last Updated: 25.09.2023
DISPUTE RESOLUTION

If you are not satisfied with the quality of service provided by Millhouse B.V., you have several ways of resolving the issue:

Ask your question or submit your complaint directly to Millhouse B.V. by sending email to support@amerio.bet .Please describe your question with all details you have and we will come back to you within 72 hours.
You can send a complaint directly to our licensing company Curacao eGaming: in order to do it please click the license icon at the bottom of this page

Players are also entitled to make a complaint with independent regulatory bodies:
The Company's process ends if the customer’s complaint remains unresolved eight weeks after The Company received it, or the customer and The Company reach a deadlock or final position in less than eight weeks. The Company will then write to the customer with a final letter to explain:
a. the final decision
b. that this is the end of the operator’s complaints process, and
c. how to escalate the complaint to an independent DR entity if the customer wishes to do so.

Extra Crown Dice

Kemet's Dice

5 Diamond Plus

40 Bulky Dice

Bier O’Meter

10 Vampire Bites

Book of Dice

Brilliant Dice

Dice of Ra

Dragon Spirit

Egypt Dice

Extreme Dice

Halloween Dice

Ice Dice

Neon Dice

Rolling Dice

Royal Gardens

100 Bulky Fruits

10 Glossy Hot

10 Power Hot

20 Wild Goals

5 Glossy Dice

Diamond Plus Football Edition

Extra Crown Classic

Orient Story Deluxe

Stoichkov #8

20 Extra Crown

5 Power Hot

Cocktail Dice

100 Super Dice

20 Burning Dice

20 Super Dice

40 Burning Dice

40 King

40 Super Dice

7 & Crystals Dice